Shipping Policy
At Saffronze, we work to get your skincare essentials to you safely and on time.
Order Processing
- Orders are processed within 1–2 business days after order confirmation.
- Orders placed on weekends or public holidays are processed on the next business day.
Delivery Time
- Lahore City: 2–3 business days
- Other Cities: 4–5 business days
Shipping Charges
A flat PKR 150 shipping/delivery charge applies to orders delivered within Pakistan.
Payment Options
- Cash on Delivery (COD)
- Card / online payment where available at checkout
Order Tracking
Once your order is shipped, tracking details will be shared via WhatsApp or email where available.
Damaged in Transit
If your order arrives damaged, please contact us as soon as possible with your order number and clear photos so our support team can assist.
Delivery Delays
Delivery times are estimates and may be affected by courier delays, weather, public holidays or other unforeseen circumstances.